Oracle Service Cloud’s legacy platform is not worth the hefty price tag. Say goodbye to steep learning curves, complicated processes, and outdated user interface.
Kustomer is a modern, turnkey and user-friendly CRM platform that supports the world’s fastest growing brands. By connecting tools, processes, and data into a single omnichannel workspace, the Kustomer platform empowers brands to deliver exceptional and consistent service experiences across all channels, while reducing the cost and complexity of service operations.
Comprehensive, easy to deploy, and built for scale, Kustomer is the obvious choice for companies looking to modernize their CX.
See why it's time to make the switch:
Unify Omnichannel Operations
View the entire customer experience at a glance and personalize service at scale
- Merge customer data across your relevant systems and channels into one customer-centric workspace
- Get a single-screen view of the entire customer journey in chronological order
- Quickly find, share, and act on information across platforms from one central place
Easy to Deploy, Customize, and Maintain
Launch a full-fledged omnichannel CX operation within weeks
- Turnkey tools to set up channels, customize branding for multiple entities, configure sophisticated business rules, and integrate third-party platforms
- Easy-to-use visual builder to customize e-mail templates, help centers, agent workspace, and more, and launch bots across the customer journey
- No dedicated administrator, expensive consultants, or system integrators needed
Modern and Intuitive User Interface
Boost agent efficiency with a thoughtfully designed user interface
- Intuitive, user-friendly design allows for fast and easy onboarding
- Efficiently update large amounts of data and organize customers, conversations, and custom objects using powerful search capabilities
- Instantly create custom reports to visualize trends and track metrics down to the minute