Kustomer Brand and Media Kit

The Kustomer brand is an expression of our team, culture and the solutions we create. To tell our story and represent our brand, here are our brand assets. We’d like to keep our brand consistent. If you have questions about how to use the Kustomer brand correctly, reach out to us.

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The Kustomer Story

Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences – not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized, efficient, and effortless conversations. Today, Kustomer is the core platform of some of the leading customer service brands like Glossier, Ring, ThirdLove, Rent the Runway, Sweetgreen, Glovo, Away, UNTUCKit. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised $173.5M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.

Kustomer is the omnichannel customer management platform for enterprises focused on delivering standout experiences – not resolving tickets.

The Kustomer Logo

Our logo can only be used as permitted by our usage guidelines and with permission from our Marketing team. To make sure you are not misusing our brand, just follow these simple rules:

  • Don’t alter the Kustomer logo in any way.
  • Never use the white Kustomer logo or Kusty on a black background.
  • Don’t combine the Kustomer logo with any other logo or graphics without our permission.
  • Don’t imply endorsement from or a partnership with Kustomer without a written consent from us.
  • Follow our placement, size and color guidelines at all times.

For screenshots, headshots or other imagery, contact us at press@kustomer.com.

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