Building customer-centric support one blog post at a time.

, posted in General, Popular, Stories

SaaStr Podcast: Brad Birnbaum Shares What It Takes to Make the Successful Transition from CTO to CEO

, posted in Product

Kustomer Localization is made for Global Teams

, posted in News, Product

Magento Technology Partnership: Integration Enables Actionable Service

, posted in Product

Product Updates: New Workforce Management and Chat Capabilities Are Here

, posted in News

Kustomer + UJET: Provide A Unified Customer Experience

, posted in Product

Product Updates: New Feature Updates and Integrations

, posted in News, Product

Kustomer + Aircall — Use Support Data for Better Voice Calls

, posted in Product

Introducing ‘Collaborators’

, posted in Stories

Blurring Lines in Enterprise SaaS; The Race to Own Customer Data