Blog

Building customer-centric support one blog post at a time.

, posted in General, Popular, Stories

SaaStr Podcast: Brad Birnbaum Shares What It Takes to Make the Successful Transition from CTO to CEO

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Conversations with Kustomer Podcast: Creating an Emotionally Impactful Omnichannel Journey, Featuring Jeannie Walters

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Conversations with Kustomer Podcast: Are You Doing Agent Empowerment All Wrong? Featuring Michael Pace

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Conversations with Kustomer Podcast: How can Marketing and Customer Support Create a Consistent Experience? Featuring Sue Duris

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Conversations with Kustomer Podcast: How Do You Go From Support to Experience? Featuring Jeremy Watkin and Nate Brown

, posted in News, Stories

How Do You Take Friction Out of the Customer Experience?