Blog

Building customer-centric support one blog post at a time.

, posted in General, Popular, Stories

SaaStr Podcast: Brad Birnbaum Shares What It Takes to Make the Successful Transition from CTO to CEO

, posted in General, Popular, Stories

Conversations with Kustomer Podcast: Creating an Emotionally Impactful Omnichannel Journey, Featuring Jeannie Walters

, posted in General, Stories

Conversations with Kustomer Podcast: Are You Doing Agent Empowerment All Wrong? Featuring Michael Pace

, posted in News, Stories

How Do You Take Friction Out of the Customer Experience?