Blog

Building customer-centric support one blog post at a time.

, posted in General, Product, Stories

Why Companies Are Switching from Ticketing Systems to Kustomer

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What Is It Like to Work on the Kustomer BDR Team?

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This Is Why 51% of CX Leaders Aren’t Reaching Millennials

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Live Chat: What Does a Modern Solution Look Like?

, posted in General, Product

Product Update: Making Live Chat Scalable

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For Fashion and Beauty Brands, Diversity Is More than Skin Deep

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Tell Me How You Really Feel: The Best Metric For Finding What Your Customers Need

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How CX Can Increase Bookings for Travel and Hospitality

, posted in General, Stories

Conversations with Kustomer Podcast: How can Marketing and Customer Support Create a Consistent Experience? Featuring Sue Duris

, posted in Stories

What Is Conversational Service—And Why Is It the Latest Trend in Customer Support?