The Kustomer Blog

Opinions, Interviews, Trends and Everything Customer Experience

Topic
Product Updates

Magento Technology Partnership: Integration Enables Actionable Service

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Product Updates

Our New Twitter Integration Makes Social Service Easy

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Best Practices

How Subscription Companies Can Deliver a Better Customer Experience

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Product Updates

Product Updates: New Workforce Management and Chat Capabilities Are Here

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Best Practices

The Key KPIs to Analyze When Comparing Internal and External Support Agents

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Best Practices

Desk.com is Retiring: Make the Switch to Kustomer

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Best Practices

5 Must-See Sessions on Customer Experience at Shoptalk

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Best Practices

The Future of Retail: Four Essential Takeaways for B2C and DTC Brands

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Success Stories

Burrow Delivers More Than a Couch

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Best Practices

From Bots to Superheroes: Empowering Agents to Deliver Amazing Service with the Help of Chatbots

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Best Practices

The Why, How, and What of Measuring Customer Service Quality

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Best Practices

From Customers to Teammates: Creating a People Centric Culture

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