Your Curated Guide to Virtual CX Events

Your Curated Guide to Virtual CX Events TW

Where’s the party at?…. In front of your computer.

With the coronavirus not ceasing anytime soon, what options do conference attendees have? Go virtual! You are now able to attend brilliant learning and networking opportunities, from the comfort of your couch.

Now more than ever, companies are searching for technology to deliver on customers’ growing demands. Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences.

Here is our curated list of must-attend events.

Customer Contact Now Virtual Roundtable

Date: July 28, 2020
Description: Free half-day online event for 25 senior-level customer service professionals with a keynote by Shep Hyken.
Request to attend here.

Flower Arranging with Kustomer and Alice’s Table

Date: August 20, 2020
Description: Stuck at home? Miss traveling? Miss the camaraderie with industry peers? Trust us, we get that it has been tough being at home all day, but in the spirit of #alonetogether join Kustomer & Alice’s Table for a fun flower arranging workshop!
Request to receive farm-fresh flowers here.

Consero’s Knowledgebridge: The Contact Center Consero

Date: August 20, 2020
Description: Consero brings the world’s most senior executives together to build relationships and share knowledge through uniquely valuable events.
More info here.

CCW at Home

Date: August 24-28, 2020
Description: Learn from the most innovative brands in the world. Discover the latest CX technology. Join sessions on today’s challenges, priorities, and focuses on impacting customer contact executives and business leaders most.
Bring CCW experience home here.

Consero’s Knowledgebridge: The CX Program

Date: September 1, 2020
Description: Consero brings the world’s most senior executives together to build relationships and share knowledge through uniquely valuable events.
Register here.

ElevateCX Denver

Date: Septemper 4-5, 2020
Description: Learn from your industry peers about trends in CX, hear thoughtful advice on growing and scaling teams, and get insight into how legacy brands are evolving their customer support solutions.
This is still an in-person event. Register here.

CCW Online Summit: Customer Experience Trends, Challenges & Innovations

Date: September 22-24, 2020
Description: At CCW Online: Customer Experience Trends, Challenges & Innovations, we’ll reveal the latest on what customers are expecting from the experience — and what it takes to deliver. From journey mapping, to analytics, to technology, to digital engagement, to agent empowerment, you’ll know how to create the unbreakable connections that drive customer loyalty, advocacy and revenue.
Free online event registration here.

Kustomer Conference

Date: October 2020
Description: We’re back for our most exciting event of the year, The Kustomer Conference! Join us for a jam-packed all-online experience as we reveal new product updates, Kustomer’s roadmap for the future and more. We will bring you insights from the brightest minds in the CX space and give you interactive opportunities to network with your peers. You don’t want to miss this event!
Stay tuned for more details as we reveal the date, agenda and speakers.

Shoptalk’s Retail Meetup

Date: October 20-22, 2020
Description: Shoptalk Meetup is retail’s first digitally native event! It’s a fun, productive way to connect online with the people you know and meet the people you don’t–in a friendly and open environment. It’s like being at Shoptalk, but without going through TSA.
Register here.
 

Stay up-to-date on new and upcoming events throughout the year here.