Blog

Building customer-centric support one blog post at a time.

, posted in General, Stories

This Is Why 51% of CX Leaders Aren’t Reaching Millennials

, posted in General, Product, Stories

Live Chat: What Does a Modern Solution Look Like?

, posted in General, Stories

For Fashion and Beauty Brands, Diversity Is More than Skin Deep

, posted in General, Stories

Tell Me How You Really Feel: The Best Metric For Finding What Your Customers Need

, posted in General, Stories

How CX Can Increase Bookings for Travel and Hospitality

, posted in General, Stories

Conversations with Kustomer Podcast: How can Marketing and Customer Support Create a Consistent Experience? Featuring Sue Duris

, posted in Stories

What Is Conversational Service—And Why Is It the Latest Trend in Customer Support?

, posted in General, Stories

How CES Can Help Your CX and Product Teams Work Better Together

, posted in General, Stories

3 Examples of Conversational Experience

, posted in General, Popular, Stories

This Direct-to-Consumer Brand is Disrupting Feminine Care With Experience