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Building customer-centric support one blog post at a time.

September 3, 2018, posted in General, Stories

To Bot or Not to Bot? Neither, Start with a Strategy

August 31, 2018, posted in General, Stories

Scale-Up Your Digital Experience for Cyber Monday

August 30, 2018, posted in General, Stories

How to Convert the Value of Real-Time Conversational Customer Feedback Across Your Business

August 27, 2018, posted in General, Stories

What Is It Like to Work on the Product Team at Kustomer?

August 23, 2018, posted in General, Stories

The Truth About Bots and Intelligent Automation

August 17, 2018, posted in General, Stories

How New Beauty Brands Leverage Social to Stand Out

August 17, 2018, posted in General, Stories

Where are CX Leaders Investing Their Budgets to Reach Millennials?

August 17, 2018, posted in General, Stories

5 Things You Can Start Doing to Go From Reactive to Proactive Support

August 16, 2018, posted in General, Stories

What Is It Like to Work on the Operations and People Team at Kustomer?

August 14, 2018, posted in General, Stories

CSAT is Not Enough—8 Metrics to Better Understand Your Customers

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