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Building customer-centric support one blog post at a time.

November 12, 2018, posted in General, Popular, Stories

SaaStr Podcast: Brad Birnbaum Shares What It Takes to Make the Successful Transition from CTO to CEO

November 6, 2018, posted in General, Popular, Stories

Conversations with Kustomer Podcast: Creating an Emotionally Impactful Omnichannel Journey, Featuring Jeannie Walters

October 31, 2018, posted in General, News, Popular, Product, Stories

3 Reasons Kustomer’s Amazon Connect Integration Will Revolutionize Your Contact Center

October 13, 2018, posted in General, Product

Product Updates: Platform Improvements, Channel Updates, Integrations, and more

October 13, 2018, posted in General, Product

Kustomer Queues Make Routing Painless for Contact Centers

October 10, 2018, posted in General, Stories

5 Reasons You Need to Measure Lifetime Value

October 3, 2018, posted in General, Stories

4 Tips on Service from UNTUCKit’s CX Director Mike Vroom

September 16, 2018, posted in General, Stories

Keep AI From Feeling Like Sci-Fi With Our Terminology Guide

September 6, 2018, posted in General, Stories

Conversations with Kustomer Podcast: Are You Doing Agent Empowerment All Wrong? Featuring Michael Pace

September 5, 2018, posted in General, Stories

How Your Brand Can Master The DTC Experience

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